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Please read these Terms and Conditions (“Terms”) carefully before using this website and placing an order. By accessing or using our website and services, and/or placing an order, you agree to be bound by these Terms. 1. Introduction 1.1 These Terms apply to the supply of goods and services by Vape Outlet Online, a company registered in England and Wales. 1.2 By placing an order with us, you confirm that you accept these Terms. 1.3 We sell vaping products and accessories to customers in the United Kingdom only. All products comply with applicable UK vape regulations including the Tobacco and Related Products Regulations (TPD). 2. Eligibility 2.1 You must be at least 18 years old to purchase vape products. Orders from anyone under 18 will be cancelled. 2.2 By placing an order, you confirm you are 18+. 3. Orders and Contract Formation 3.1 When you place an order, you are offering to purchase the goods in your order. 3.2 Your order is accepted and the contract formed when we dispatch the goods to you or take payment (whichever comes first). 3.3 We may refuse or cancel orders at our discretion (e.g., suspected fraud, age concerns, or pricing errors). 4. Prices and Payment 4.1 All prices include UK VAT unless stated otherwise. 4.2 Payment must be received in full before goods are dispatched. 4.3 We reserve the right to change prices at any time before your order is accepted. 5. Delivery 5.1 We aim to dispatch orders quickly but delivery times are estimates only and not guaranteed (e.g., courier delays, weather, strikes). 5.2 You are responsible for ensuring the delivery address is correct. 5.3 Risk in the goods passes to you when delivered. 6. Age Verification 6.1 We use an age verification service (e.g., 1account or similar) to ensure buyers are 18+. 6.2 If age verification fails, your order may be cancelled and refunded. 7. Returns, Refunds & Cancellation 7.1 UK law gives you cancellation rights on online orders within 14 days from delivery (unless goods are opened or used). 7.2 To cancel, contact us and return goods unused with proof of purchase. Return costs are your responsibility unless the goods are faulty. 7.3 Faulty goods: If a product is faulty, contact us within a reasonable period. We will arrange refund/repair/exchange according to UK consumer law. 8. Product Use and Safety 8.1 Vaping products must be used responsibly and in accordance with manufacturer instructions. 8.2 We are not liable for damage caused by misuse, incorrect assembly, or altering products. 9. Liability and Disclaimer 9.1 Except for death or personal injury caused by our negligence, we exclude all liability to the maximum permitted by UK law. 9.2 We are not responsible for indirect losses, lost profits, or any losses not reasonably foreseeable at the time of order. 9.3 Nothing in these Terms affects your statutory rights under UK consumer law. 10. Intellectual Property 10.1 All content (text, images, graphics, logos) on this site is owned by us or our suppliers. You may not copy without written permission. 11. Privacy and Data Protection 11.1 We process your personal data in accordance with our Privacy Policy. 11.2 By placing an order, you consent to the collection and use of your data for order fulfilment. 12. Changes to Terms 12.1 We may update these Terms at any time. Changes are effective when posted on this page. 12.2 Your continued use of the site after changes means you accept the updated Terms. 13. Law and Jurisdiction 13.1 These Terms are governed by the laws of England and Wales. 13.2 Any disputes will be dealt with in the courts of England and Wales.

Free UK Delivery - On Orders over £35

Lowest Price Guaranteed Always

Delivery & Dispatch - 7 Days a Week

Free UK Delivery - On Orders over £35

Lowest Price Guaranteed Always

Delivery & Dispatch - 7 Days a Week

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