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Frequently Asked Questions
Yes. UK orders over £30 qualify for free standard delivery. Below £30 delivery is a flat £2.99, calculated at checkout. We ship within the United Kingdom.
Every product we list is sourced from authorised UK distributors and meets UK TRPR requirements. We also trade from a physical shop at 569 Green St, London E13 9BF, so the same stock is sold over the counter.
Yes. Nicotine products may only be sold to over-18s in the UK. You must confirm your age before browsing, and orders may be age-checked before dispatch. We do not sell to anyone under 18.
Yes — unopened items can be returned within 30 days. For hygiene and safety reasons, e-liquids, pods and nicotine pouches cannot be returned once the seal is broken unless the item is faulty. See our refund policy for full details.
Reasons to Shop With Us
100% Authentic Products
Every product is sourced directly from authorised UK distributors — guaranteed genuine, every time.
Free UK Delivery Over £30
Orders over £30 ship free. Below that it is a flat £2.99, with no surprises at checkout.
A Real Shop Behind the Website
We trade from 569 Green St, London E13 9BF — not a drop-shipper. Come in and talk to someone who vapes.
Multibuy Deals Worth Having
Mix-and-match offers across nic salts, pods and kits — the discount is applied automatically at checkout.
30-Day Returns
Changed your mind? Unopened items can go back within 30 days. Sealed-product exceptions apply for hygiene reasons.
Talk to a Human
Questions about coils, strengths or which pod fits your device? Call or email us seven days a week.